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PH cited as outsourcing hub

The Information Technology and Business Process Association of the Philippines has cited enabling conditions in the country that makes it a competitive destination for outsourcing services.

In a conference Wednesday, IBPAP Board of Trustees chairman Lito Tayag said the IT-BPO sector continues to thrive in the country with the enabling conditions here such as the availability of talents, infrastructure ecosystem, and stable regulation and statutory requirements.

Tayag said these enabling conditions should be sustained by the stakeholders -- government, private sector, and the academe -- to maintain the country’s competitiveness as outsourcing hub and to continue attracting investments and creating jobs.

“As we move along, regardless whatever happens along the way, it is imperative for us to maintain these enabling conditions and ensure that they are there,” he said.

“Therefore, it is also important for us to continue to collaborate with all the sector stakeholders and our government in particular, in order for us to maintain these, in order for us to achieve and realize these aspirations for growth in the next six years,” he added.

Moreover, IBPAP president Rey Untal mentioned that security concerns in the country, particularly in Mindanao, are contributing to the headwinds that the IT-BPO sector is currently dealing with.
Untal added the group hopes that these concerns will be addressed by government and that martial law in Mindanao be lifted soon.
Meanwhile, the IBPAP and the Contact Center Association of the Philippines (CCAP) will be holding the 9th International IT-BPM Summit on Nov. 7 at the Makati Shangri-La.
With the theme “PH DNA: Human Tech”, the conference aims to give insights on the future of jobs in the IT-BPO sector as the industry moves toward artificial intelligence.