DON’T look now, but starting next year, securing documents from eight government agencies, including
the National Bureau of Investigation (NBI), will be easier and faster.
This after the launching of “Zip Lane,” a one-stop online government transaction center to be
facilitated by offices of the Philippine Postal Corporation (PHLPost) across the country.
Aside from delivering mails and parcels, PHLPost has been tasked to provide services of other
state offices that issue public documents necessary in their day-to-day activities.
This it will do by upgrading “our connectivity in partnership with the Department of
Information and Communications Technology to better serve the public,” said Postmaster General Joel
Aside from the NBI, the other offices are the Philippine Statistics Authority, Department of
Foreign Affairs, Professional Regulation Commission, Philippine Overseas Employment Administration,
Social Security System, Pag-IBIG and PhilHealth.
In announcing the “good news,” President Duterte declared anew that he does not want to see
people, particularly the poor from the provinces, queuing outside government offices.
Note that the poor from the provinces have to spend hard-earned money just to secure permits
and other documents from central government offices in Metropolitan Manila.
Presidential adviser on economic affairs and information technology communications adviser
Ramon “RJ” Jacinto oversees the connectivity of government agencies.
Under the concept, the Very Small Aperture Terminal (VSAT), a satellite communications system,
will be deployed in post offices providing the internet and quick connectivity to rural and remote
This enables PHLPost offices to communicate with other government agencies and print
clearances and permits in less than 30 minutes.
In the view of many, launching “Zip Lane” is expected to bring the government closer to the